Slopes didn't record anything
There is a known issue with a number of Android OEMs where the device will restrict apps running in the background in order to save battery.
This means that Slopes stops recording and you'll find that best case we've missed a couple of runs, or worst case, there was nothing recorded at all.
To avoid issues and disappointment, we strongly recommend following the troubleshooting steps specific to your device before recording with Slopes. We have listed the most popular Android OEMs below, but if yours is not here, please send us a help request from within the app by tapping here and we will assist.
Other than the above, Slopes also needs the following to be able to record your day.
Location Permissions
Slopes needs location permissions to be able to use GPS to record your activities. If it's an available option on your phone, we recommend turning on "use precise location" or "high accuracy".
Here's how to make sure that Slopes has location permissions:
- Go to the Settings app on your device
- Go to where you can manage location permissions
- Find Slopes
- Set your preference
GPS Connection
Slopes needs (good) GPS signal to record your day. If we don't receive any GPS data, or if the quality of the data received is bad, then Slopes cannot record the runs and lifts you did, nor can we calculate speed, distance, vertical etc.
During recording, you'll see a GPS strength indicator in the top left hand corner of the screen. If it's looking weak, give our GPS Tips a run through.