What do I do if a friend isn't showing up?

Can't see each other? Here are a few things to check:

Check internet connection

Most often, people not showing up are experiencing internet connection issues. Slopes' location sharing requires an internet connection to work, and that isn't guaranteed at all ski resorts. If this is the case, both the iPhone and Apple Watch should show a red "connection issue" alert.

To troubleshoot, make sure that you don't have airplane mode on by swiping down from the top of the screen to view the control center, and check your cellular settings.

Make sure everyone is friends with each other

Is everyone friends with each other? You can check who's on your friends list on the Friends tab in the app. Here's how to add a friend.

Check that everyone has enabled location sharing

Does everyone have location sharing turned on?

Recording on iPhone: 

• Tap on the Record tab
• If you haven't started recording:
  • Toggle on Share Location with Nearby Friends
• If you have started recording:
  • Tap on Friends
  • Toggle on Share Location with Nearby Friends

Recording on Apple Watch:

• Swipe to the left from the main recording screen
• On the Friends screen, tap on the Settings icon
• Under Share Location toggle With Friends Nearby to on