Slopes won't start a recording

⚠️If you can't start a recording with your Apple Watch, we are aware of a bug in watchOS 10 related to location permissions that is affecting people who are installing the app for the first time, or reinstalling. The behavior is that even when a user gives the app all necessary permissions, we don't get the GPS connection needed to record an activity. It is affecting all Apple Watch apps that use GPS to function, and although Apple hasn't provided an ETA, they assure us that they are working on getting a fix out as soon as possible.

If you can't start an activity with Slopes, there are a couple of things that you should check.

Location Permissions

Slopes needs at minimum, "While Using the App" location permissions to be able to use GPS to record your activities. We also recommend turning on "Precise Location" for better accuracy.

Here's how to make sure that Slopes has location permissions:

  • Go to the Account tab
  • Tap on Open System Permissions
  • Set your preference for Slopes for Location

Your chosen settings will apply to both the Slopes iOS app and the Apple Watch app.

Keep in mind that if you choose "Ask Next Time" that Slopes will ask you to allow it location permissions each time you start a recording, either on your iPhone, or on your Apple Watch if you record with one.

GPS Connection

Slopes needs (good) GPS signal to record your day. If we don't recieve any GPS data, or if the quality of the data received is bad, then Slopes cannot record the runs and lifts you did, nor calculate speed, distance, vertical etc.

If you record with an iPhone, on the Record tab you will see a GPS strength indicator in the top left hand corner of the screen, before and during recording. If you record with an Apple Watch, you'll see a GPS strength indicator in the top right hand corner of the screen when you open Slopes on your Watch.

If your device's GPS connection is looking weak, give our GPS Tips a run through.

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